Duty of Care
Personal Injury & Property Damage
The test for a duty of care depends on whether the case is a novel situation or not.
- Novel cases: the test in Caparo Industries Plc v Dickman  2 AC 605.
- Non-Novel cases: the test in Robinson v CC of West Yorkshire Police  UKSC 4.
The Caparo v Dickman Test
- Is the damage foreseeable?
- Is there a relationship of ‘proximity’ between the claimant and defendant?
- Is it fair, just and reasonable to impose a duty?
The Robinson Test
If the facts of the case are not novel, then there will be a duty of care if there is previous authority which applies to that relationship which states that a duty of care was owed.
Some common established duties of care include:
Medical Professionals to Patients: Bolam v Friern Hospital Management Committee  1 WLR 582.
Road Users to Other Road Users: Nettleship v Weston  2 QB 691.
Teachers to School Children: Carmarthenshire County Council v Lewis  AC 549.
Employers to Employees: General Cleaning Contractors v Christmas  AC 180.
Even if the case seems novel, it is not necessary to apply Caparo if it is strongly analogous to another case. For example:
Darnley v Croydon Health Services NHS Trust  UKSC 50: In this case, the Supreme Court held that imposing a duty on A&E receptionists was sufficiently analogous with existing duties placed on paramedics and A&E medical staff. This meant that there was no need to apply the Caparo test.
The general rule is that people are not subject to a duty to act. There is no liability for omissions: Stovin v Wise  3 WLR 389. The exceptions are:
Where the defendant assumed responsibility for the claimant: Barrett v MOD  1 WLR 1217.
The defendant had control over a dangerous object or animal: Haynes v Harwood  1 KB 146.
The defendant had control over a third-party who caused the harm: Carmarthenshire County Council v Lewis  AC 549.
The defendant created the risk or made the harm worse: Capital & Counties v Hampshire CC  QB 1004.
The defendant adopted the risk by incompletely dealing with the danger: Goldman v Hargrave  1 AC 645.
There are individual categories of special duty, such as doctors to patients: Rabone v Pennine Care NHS Trust  2 WLR 381.
In public authority cases, remember to consider whether the matter complained of is an act or an omission. If it is an omission, you must also consider whether there is an exception to the rule against omissions liability.
Whether a duty of care is owed will depend on the matter complained of: X (Minors) v Bedfordshire County Council  2 AC 633.
If it is a complaint that the local authority made or failed to make a decision involves the exercise of discretion with policy considerations, there can never be a duty of care.
If the complaint concerns the failure to exercise a statutory discretion which does not involve policy considerations, a duty is only owed if the decision was so unreasonable that it cannot be classified as being within the lawful scope of the discretion granted by the power.
If it is a complaint concerning the practical manner in which the local authority implemented a decision, there is no special bar against a duty of care arising.
In addition, local authority bodies do NOT owe duties to:
- Citizens, to warn them that they are in danger from a third-party: Mitchell v Glasgow City Council  UKHL 11;
- Parents, when conducting investigations into allegations of child abuse: JD v East Berkshire Community NHS Trust  2 WLR 993.
The Police and CPS
The police and CPS do NOT owe duties to:
Suspects, to carry out the criminal investigation and charges in a reasonable way: Calveley v Chief Constable of Merseyside Police  AC 1228.
Witnesses, to regard, protect and support them as witnesses or potential victims: Brooks v Commissioner of Police of the Metropolis  1 WLR 1495.
Victims, to properly investigate, detect and prevent crime: Brooks v Commissioner of Police of the Metropolis  1 WLR 1495.
The police DO owe duties to:
- Informants, to protect their confidentiality: Swinney v Chief Constable of Northumbria Police Force  QB 464;
- Victims, to properly warn of, detect and prevent crime where the police ought to have known at the time of a real and immediate risk to the life of an identified person from the acts of a specific third-party: Van Colle v Chief Constable of Hertfordshire  UKHL 50;
- Victims, if police dispatch assumed responsibility for the victim’s safety by assuring the caller they would promptly deal with a serious matter (if the caller relied on this and didn’t seek further help themselves): Sherratt v Chief Constable of Greater Manchester Police  EWHC 1746 (QB);
- Victims, if the police created or worsened the risk of harm: Robinson v CC of West Yorkshire Police  UKSC 4.
Fire and Ambulance
Emergency services DO owe a duty of care in the following situations:
Ambulance services owe a duty to callers and victims, after the service has accepted a call for assistance: Kent v Griffiths  2 WLR 1158.
The first service owes a duty of care to victims, but only after the service has begun to help but made the problem worse than it would have been: Capital & Counties Plc v Hampshire County Council  QB 1004.
The rules for negligently-caused psychiatric harm change depending on what kind of victim the claimant was: consequential, primary or secondary.
If the claimant has suffered physical harm, any consequential psychiatric harm falls within the scope of the duty to avoid physical harm.
If the claimant is a primary victim, then the defendant owes a duty not to cause recognised psychiatric illness.
If the claimant is a secondary victim, then a duty of care is only owed if the criteria in Alcock v CC of the South Yorkshire Police  1 AC 310 are met.
The following are the established classes of primary victim:
Claimants who are in the ‘zone of danger’ for physical injury: Page v Smith  1 AC 155.
Claimants who reasonably believe they are in the ‘zone of danger’: Dulieu v White  2 KB 669.
Claimant who reasonably believe they have been made an instrumental cause of someone else’s death or serious injury: Dooley v Cammell Laird  1 Lloyd’s Rep 271.
Pregnant claimants whose foetuses or babies are injured in utero: Yah v Medway NHS Foundation Trust  EWHC 2964.
If a claimant is not a consequential or primary victim, they are a secondary victim. They must establish the Alcock criteria:
1. The claimant must have a close tie of love and affection with someone who was injured in the event (presumed or proven)
2. The claimant must have been physically and temporally close to the event or its immediate aftermath
3. The claimant must have suffered a sudden shock from witnessing something horrifying with their own unaided senses
4. The claimant must have suffered a recognised psychiatric illness (Tanner v Sarkar  12 WLUK 259)
The following principles have been established by the case-law:
- A close tie is presumed for parents, spouses, and fiancées: Alcock v CC of the South Yorkshire Police  1 AC 310.
- It is unclear what the ‘event’ is. Some cases suggest it is the moment of the breach: Taylor v Somerset  PIQR P262. Others suggest it is the first time harm manifests: Werb v Solent NHS Trust  WL 02978816.
- The ‘immediate aftermath is a short window of a few hours: contrast Galli-Atkinson v Seghal  Lloyds Rep Med 285 with Berisha v Stone Superstore  WL 6862531.
- An event or aftermath is not sudden if a reasonable person would expect to see that sort of thing the relevant context: Liverpool Women’s Hospital NHS Foundation Trust v Ronayne  EWCA Civ 588.
Where the claimant suffers economic loss as a result of personal injury or property damage (or psychiatric harm, if there is a duty of care), such as lost earnings from being unable to work, then this automatically falls within the scope of the existing duty.
Non-consequential economic loss is pure economic loss. Economic losses which arise due to latent defects present are also classed as pure economic loss: Murphy v Brentwood District Council  UKHL 2. A special test must be met to establish a duty in pure economic loss cases.
Establishing a Duty to Avoid Pure Economic Loss
A duty to avoid causing pure economic loss only arises if the defendant has ‘assumed responsibility’ for the claimant’s economic and financial well-being: Hedley Byrne & Co Ltd v Heller & Partners Ltd  AC 465. This will only arise if the following facts exist:
- A ‘special relationship’ exists between the parties. Examples include a professional, employment or business relationship: Henderson v Merrett Syndicates (No 1)  UKHL 5; Howard Marine v Ogden  QB 574; Spring v Guardian Assurance  3 WLR 354.
- The defendant knew that the claimant would rely on their advice or actions without taking steps to verify the advice or action was proper: Goodwill v British Pregnancy Advisory Service  2 All ER 161.
- The claimant did in fact rely on that advice such that they would have done something different if the defendant had not been negligent: White v Taylor  EWCA 1151.
The existence of a valid notice or term which disclaims liability will mean there is no duty of care. This is because the disclaimer demonstrates that the defendant did not assume responsibility for the claimant’s affairs: Hedley Byrne & Co v Heller & Partners  AC 465.
In very rare cases, a duty to avoid causing economic loss exists even where the above criteria are not met. For example:
White v Jones  2 WLR 187: The House of Lords held that solicitors owe a duty not to cause economic loss to potential beneficiaries of a testator’s estate or will.